YOUR SATISFACTION IS OUR MISSION
We are committed to giving you the best service and products we can, so we back them with some solid assurances to make sure your experience with The Sofa King always meets or exceeds your expectations.
If you don’t love it we’ll take it back
We want you to love your creation. If you are not satisfied for any reason with the final product, you may return your purchase for a replacement or refund within 30 days of receipt.
Must be returned in ‘brand new condition’ with packaging box.
Customer is responsible for return shipping back to our warehouse and initial shipping fee in invoice is non-refundable, a restocking fee of $300 also applies per sofa.
Refunds are not permitted due to change of mind or production or shipment delays.
Contact Customer Support through the online “Contact Us” form to request Return Merchandise Authorization (RMA) number. You must make this request within 30 days of receiving the shipment.