Everything you buy from us is hand-made by us.
You will be notified of your 2-3 hour delivery slot a few days in advance of when the big day is arriving.
The Sofa King delivers Worldwide. Our most common delivery routes for our sofas, leather lounges and couches are Sydney, Melbourne, Brisbane, Adelaide, Darwin and Perth.
Please contact us to request a quote for non-metro areas within Australia.
The Sofa King sofas are made to your exact specifications and for this reason our standard delivery time is 6-8 weeks.
Due to the nature of imported goods, there can be delays in the shipment of product that are beyond our control. Please note that all delivery dates are to be used as a guide only and are not guaranteed.
We will endeavour to keep you notified of all delivery updates and a tracking link will be provided (via email) once your order has been finalised by our Productions Team. If your contact details change during the manufacturing period, it is your responsibility to contact us and advise us of this change.
Refunds are not permitted due to production or shipment delays.
Your order will be delivered by a carrier arranged by us (“Carrier”), however, we make no representations about the Carrier other than those contained in this document and we are not responsible for delivery by the Carrier.
All packaging and wrapping materials are your responsibility and will be left at the premises (delivery address).
Please note this delivery timeframe may vary due to high demand.